After sales service, Fanavaran Kian Company
the after sales service unit of Fanavaran Kian Co. is always trying to satisfy our customers and provide quality and reliable service.
Some of the distinctions of the after-sales service unit of this company are as follows:
- Use of experienced directors with relevant university education
- Training and updating of the personnel of this unit periodically at the factory and with facilities of foreign manufacturing companies
- Establishing the most equipped spare parts of CNC machines in Iran in order to provide customers with services as soon as possible.
- Performing installation, repairs and periodical services by qualified personnel of this unit without the need for external expert attendance and additional payment.
- Perform online services over the Internet and the phone without having to be present at the customer's premises
- Comprehensive CRM system for connecting with customers and posting survey forms after each service
- Hold training seminars at Fanavaran Kian Company for operators
- The possibility of concluding annual contracts after the warranty period
- Sales,service and after-sales services of Euromac devices in neighboring countries, including Iraq, Afghanistan, Pakistan and...